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Lund University

Distriktssköterskeprogrammet: Stress/Telefonrådgivn

Stress

Arvidsdotter, T. (2014). Stressrelaterad psykisk ohälsa - upplevelser och behandling inom primärvården. (Avhandling för doktorsexamen). Göteborg: Sahlgrenska akademin.

Cassidy, T. (2003). Stress, kognition och hälsa. Lund: Studentlitteratur.

Dotevall, G. (2001). Stress och psykosomatisk sjukdom - främst mag-tarmbesvär. Lund: Studentlitteratur.

Ekman, R., & Arnetz, B. (Red.). (2005). Stress. Stockholm: Liber.

Krauklis, M., & Schenström, O. (2001). Utbrändhet - den nya folksjukdomen. Orsaker, förebyggande åtgärder, behandling. Johanneshov: Larsson.

Mellner, C., Krantz, G., & Lundberg, U. (2005). Medically unexplaines symptoms in women as related to physiological stress responses. Stress and Health: Journal of the International Society for the Insvestigation of Stress, 21, (2), 45-52.

Mellner, C., Krantz, G., & Lundberg, U. (2006). Symptom reporting and self-rated health among women in mid-life: The role of work characteristics and family
responisbilites. International Journal of Behavioral Medicine, 13, (1), 1-7.

Perski, A. (2001). Stress och sjukdom: fakta och vägledning om orsaker, konsekvenser och utvägar. Stockholm: Alecta.

Telefonrådgivning

Campbell JL, Fletcher E, Britten N, Green C, Holt T, Lattimer V, Richards DA, Richards SH, Salisbury C, Taylor RS, Calitri R, Bowyer V, Chaplin K, Kandiyali R, Murdoch J, Price L, Roscoe J, Varley A, & Warren FC. (2015). The clinical effectiveness and cost-effectiveness of telephone triage for managing same-day consultation requests in general practice: a cluster randomised controlled trial comparing general practitioner-led and nurse-led management systems with usual care (the ESTEEM trial). Health Technology Assessment, 19 (13). DOI: 10.3310/hta19130.

Clark, R. A., Inglis, S. C., McAlister, F. A., Cleland, J. G., & Stewart, S. (2007). Telemonitoring or structured telephone support programmes for patients with chronic heart failure: systematic review and meta-analysis. British Medical Journal, 334, (7600), 942.

Edwards, B. (1998). Seeing is believing - picture building: a key component of telephone triage. Journal of Clinical Nursing, 7, 51-57.

Greenberg, ME. (2009). A comprehensive model of the process of telephone nursing. Journal of Advanced Nursing, 65, (12), 2621-2629.

Holmström, I., & Dall’Alba, G. (2002). ’Carer and gatekeeper’ – conflicting demands in nurses’ experiences of telephone advisory services. Scandinavian Journal of Caring Sciences, 16, (2), 142-148.

Holmström, I. (Red). (2008). Telefonrådgivning inom hälso- och sjukvård. Lund: Studentlitteratur.

Höglund, A., & Holmström, I. (2008). "It"s easier to talk to a woman". Aspects of gender in Swedish telenursing. Journal of Clinical Nursing, 17 (22),
2979-2986.

Kaminsky, E. (2013). Telephone nursing stakeholder views and understandings from a paediatric and a gender perspective. (Avhandling för doktorsexamen). Uppsala: Folkhälso- och vårdvetenskap.

Kaminsky, E., Rosenqvist, U., & Holmstrom, I. (2008). Telenurses' understanding of work: detective or educator? Journal of Advanced Nursing, 65, (2), 382-390.

Leppänen, V. (2002). Telefonsamtal till primärvården. Problem – Utforskning - Åtgärd. Lund: Studentlitteratur.

Marklund, B., Ström, M., Månsson, J., Borgquist, L., Baigi, A., & Fridlund, B. (2007). Computer-supported telephone nurse triage: an evalutaion of medical quality and costs. Journal of Nursing Management, 15, (2), 180-187.

Marklund. B. (2008). Symtom, Råd, Åtgärd - Handledning vid patientrådgivning. Lund: Studentlitteratur.

Moscato, S. R., Valanis, B., Gullion, C. M.,Tanner, C., Shapiro, S. E., & Izumi, S. (2007). Predictors of patient satisfaction with telephone nursing services. Clinical Nursing Research, 16, (2), 119-137.

Omery, A. (2003). Advice nursing practice. Journal of Nursing Administration, 33, (6), 353-360.

Shekelle, P., & Roland, M. (1999). Nurse-led telephone-advice lines. The Lancet, 354, 88-89.

Wahlberg, A.C., & Wredling, R. (1999). Telephone nursing: calls and caller satisfaction. International Journal of Nursing Practice, 5, (3), 164-170.

Wahlberg, A.C., & Wredling, R. (2001). Telephone advice nursing - callers' experiences. Journal of Telemedicine and Telecare, 7, (5), 272-276.

Wahlberg, A.C., Cedersund, E., & Wredling, R. (2003). Telephone nurses' experience of problems with telephone advice in Sweden. Journal of Clinical Nursing, 12, (1), 37-45.

Valanis, B., Moscato, S., Tanner, C., Shapiro, S., Izumi, S., David, M., & Mayo, A. (2003). Making it work: organization and processes of telephone nursing advice services. Journal of Nursing Administration, 33, (4), 216-223.