Gå till huvudinnehållet
Det verkar som att du använder Internet Explorer 11 eller en äldre version. Den här webbplatsen fungerar bäst med moderna webbläsare som de senaste versionerna av Chrome, Firefox, Safari och Edge. Om du fortsätter med den här webbläsaren kan du få oväntad
Lund University

LUBsearch & Electronic Resources: Error messages

Common error messages

This picture can occur with a few different text explanations. Maybe you haven't been active in LUBsearch for the past two hours and the session has run out? If so, go to LUBsearch to start a new session. If it hasn't gone two hours, please try clearing your browsers' cache and cookies and restart the browser. If this doesn't work, please contact the University Library and we will help you as soon as we can.

Below you'll find other common error messages and how to solve the issue causing them.


A System Problem has occured




LUBsearch uses dynamical links, and when you're given this error message it usually is because the link no longer is valid. The problem should be fixed by clearing your cookies and cache and restarting your browser.



DOI Prefix Not Found




If you receive this error message while using LUBsearch or Full Text Finder there probably is something wrong with the DOI (Digital Object Identifier)-number for the article. Due to this the system isn't able to locate the article.


To allow ... to be used in a starting point URL



This error message appears when you use a link that isn't recognized by the university server that allows access outside campus. Contact the University Library via the e-mail address info@ub.lu.se and we will help you as soon as we can. Please attach a screen shot of the error message.