There are two different tools to use if you want to use the references in your RefWorks account while writing: one for citing in Microsoft Word and one for citing in Google Docs. Both are downloaded/installed from the tools menu from within your RefWorks account.
You can also use the Tools menu to check for duplicates - it is important not to have any duplicate references in your library.
To share a folder of references with another RefWorks user, first create the folder in your RefWorks account. Then select the folder in the menu "Sharing" and invite another RefWorks user to share it with you. You can choose if you want the other user to be able to read, annotate or modify in the folder. If you want the other user to be able to add new references to the folder, select "Can modify".
