Here are some FAQ:s and tutorials avaliable online, you can almost always find answers by searching these or google your question.
As an employee or student at the Faculty of Social Sciences you can always contact us, either Ann-Sofie Zettergren, Maja Carlson or Sara Rondahl by e-mail: firstname.lastname@example.org.
User and admin guides from ProQuest, the company behind RefWorks, with lots of information regarding New RefWorks or legacy (old) RefWorks.
There are many different FAQ:s for RefWorks and most of them are searchable on the web. If you have questions you can always try to Google your question first.
You will also find a number of FAQs listed here: