SES – Service Management, kandidatprogrammet

This book shows the capabilities of Microsoft Excel in teaching health services management statistics effectively. Similar to the previously published Excel 2013 for Health Services Management Statistics, this book is a step-by-step exercise-driven guide for students and practitioners who need to master Excel to solve practical health service management problems. If understanding statistics isn't your strongest suit, you are not especially mathematically-inclined, or if you are wary of computers, this is the right book for you.

Healthcare operations, in hospitals and home healthcare settings, are inundated with complex fuzzy features that impose difficulties in the creation of work schedules. As healthcare workers call for schedules that accommodate their individual preferences and patients continue to call for more personalized healthcare, further research into multi-criteria solution approaches to staff scheduling is imperative.

The goal of this book is to offer a systematic overview of the organisational forms and management instruments implemented in managed care. Advocates consider managed care to be a logical and necessary developmental step in modern healthcare systems.

This book provides a sociological perspective on fitness culture as developed in commercial gyms, investigating the cultural relevance of gyms in terms of the history of the commercialization of body discipline, the negotiation of gender identities and distinction dynamics within contemporary cultures of consumption.