Leading experts from the global CSR community have contributed to make the "Encyclopedia of Corporate Social Responsibility" the definitive resource for this field of research and practice.
The Encyclopedia of Quality and the Service Economy explores such relevant questions as: What are the characteristics, nature, and definitions of quality and services?
The dictionary features more than 1,750 articles from more than 1,500 contributors as well as individual classic essays. All articles contains hyperlinked cross-references within articles and comprehensive bibliographic references.
Blackwell Encyclopedia of Management by 
Encyclopedia of Corporate Social Responsibility by 
The SAGE encyclopedia of quality and the service economy by 
The Dictionary of International Business Terms by 
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